INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do i place an order?

Option#1 : We strongly advise our customers visit our shop, check the product physically & purchase directly.

Option#2 :Go through our Website https://updateit.in/ & Click WhatsApp link to place online order.

"Update IT" can arrange WhatsApp Live Video call to show you the Laptop Quality, Model for the customers who are unable to visit our shop. 

Request our valued customers to go-through the technical specifications of selected product, carefully understand our Warranty Terms & Conditions.

Note : Go-Through the product specifications before purchase any product.

Heads-Up:
Update IT will try to get the purely imported laptops with high quality, however : 
*"USED-IMPORTED OR USED" means have minor scratches, rubber-dents and usage traces.

Our sincere request, Don't expect look like brand-new.

Can i get original image of the product

Yes!! We already included the original image of the product in our each product description.
If you want exclusively we can send in your WhatsApp.

Contact in WhatsApp: 9164427639

Most Laptop model images, configurations & technical specifications uploaded in our Website - https://updateit.in/

Will i get Genuine/Original Operating System?

We DO-NOT sell or encourage to piracy, We updateit.in is against piracy.

The operating system you get in the laptop at the time of purchase is original Version of Windows, You get Windows Key Along with the laptop at the time of purchase.

You can format our laptops multiple times & reinstall the Operating System since these are genuine OS.

Is there any discount or offer ?

We really appreciate your interest in our website and our product but unfortunately we don’t have any offer or discount at the moment.

All the product in our website is exclusive and offered/discounted price only.

Additional Benefits:
Any laptop purchase we provide the below accessories/services free, 
- Backpack/Laptop Bag
- Wireless Mouse
- Courier Charges
- MS Office with Life-Time Valid

Every-Month 1st week we update our price list as per the available inventory. 

Note : Discuss with us over the phone call OR by visiting the shop directly for the final prices.

How do i track my order ?

We will provide you the tracking link and tracking Number details to your registered mobile number.
You can track your package and you can customized your delivery date and time after shipment.

How long does it take to get my order ?

South-India States will take 1-5 Days to deliver
North-India States will take 3-6 Days to deliver
Within Bangalore, it can be deliver within 1-2hrs of time. 

Delivery timelines may vary depending on the courier facility services. 

Note : 
i.
Free Courier charges of laptop package is applicable only at the time of 1st time purchase

ii. Update IT will deliver the package only with normal courier (3-5 Days) i.e., Express/Urgent delivery (24hrs  to 48hrs) charges will bear by the customer.

Request customers to check the Warranty conditions carefully which are available in our website https://updateit.in/ 

What Shipping methods are available ?

We partnered with DTDC courier services to ship the purchased laptops. 

Courier Charges are "Free All-Over-India"*. 

South-India States will take 1-5 Days to deliver
North-India States will take 3-6 Days to deliver
Within Bangalore, it can be deliver within 1-2hrs of time. 

Delivery timelines may vary depending on the courier facility services. 

Note : 
i.
Free Courier charges of laptop package is applicable only at the time of 1st time purchase

ii. Update IT will deliver the package only with normal courier (3-5 Days) i.e., Express/Urgent delivery (24hrs  to 48hrs) charges will bear by the customer.

Request customers to check the Warranty conditions carefully which are available in our website https://updateit.in/ 

Do you ship all over India ?

Yes!! We have exclusive e-commerce Courier partner and we deliver all over India. 

We partnered with DTDC courier services to ship the purchased laptops. 

Courier Charges are "Free All-Over-India". 

South-India States will take 1-5 Days to deliver
North-India States will take 3-6 Days to deliver
Within Bangalore, it can be deliver within 1-2hrs of time. 

Delivery timelines may vary depending on the courier facility services. 

Note : 
i.
Free Courier charges of laptop package is applicable only at the time of 1st time purchase

ii. Update IT will deliver the package only with normal courier (3-5 Days) i.e., Express/Urgent delivery (24hrs  to 48hrs) charges will bear by the customer.

Request customers to check the Warranty conditions carefully which are available in our website https://updateit.in/ 

How EMI Works?

Happy to inform you that, you can purchase laptops by using Credit/Debit Cards as well.
Now we partnered with "Bajaj Fin Serv" and Swipe Machine is available.

You can now purchase laptops by using your "Credit & Debit" cards so that you can convert them into small EMI.

We can also send you the link via SMS by using Bajaj FinServ Swiping machine app so that you can pay and convert them into EMI's. 

Note : Debit Card EMI option is subjected to your financial eligibility. 

Note : Update IT will not responsible of your EMI issues, request you to contact your Bank Customer Care. 

How to Buy a product using BharatPe/PhonePe ?

We will send you the payment link (SMS OR WhatsApp) by using "Bajaj Fin Serve" App so that you can transfer the amount by using any Payment UPI i.e., PhonePe/GooglePay. 

Note: Update IT will not be responsible for the failure of transaction due to internet/network/bank related issues. 

How should i contact if i have any queries ?

You can contact us via

Email: support@updateit.in
Phone: 91644276139
WhatsApp # 9164427639

Encourage our customers to visit our shop and know the issue details.

Along with Laptop what other accessories i will get?

For any Laptop Purchase, you will get the below in the package, 
- Laptop
- Power Adaptor/Laptop Charger
- Backpack/Bag
- Wireless Mouse
- Safe-Pouch

Laptop : We will install Genuine Operating System in the Laptop, update the required system drivers, OS Updates. 

We will use bubble-wraps to pack the above items. 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS